Privacy Policy
Introduction
Shanghai Hasson Automation & Engineering Co., Ltd. (hereinafter referred to as "us" or "the company") understands the importance of personal information to you and will do its utmost to protect the security and reliability of your personal information. We are committed to maintaining your trust in us, adhering to the following principles, and protecting your personal information: the principle of consistency of rights and responsibilities, the principle of clear purpose, the principle of selective consent, the principle of minimum sufficiency, the principle of ensuring security, the principle of subject participation, and the principle of openness and transparency.
Please carefully read and fully understand this Privacy Policy (hereinafter referred to as "this Policy") before using our products or services. Once you start using our products or services, it means that you fully understand and agree to this policy.
1、 How do we collect and use your personal information
（1） Scope of Information Collection
When you submit information through the "Online Message" function on our official website, we will collect the following personal information that you voluntarily provide:
- Essential Information:Your name, contact information, and email address
- Job Information:Company name, industry, position, company address
- Message Content:The message information you voluntarily filled in
In the above information, fields marked with an asterisk (*) are mandatory and are necessary for us to contact you and provide services. If you refuse to provide, it may result in us being unable to respond to your inquiries or provide related services normally.
（2） Information collection method
We only collect your personal information when you actively fill out and submit the online message form. We will not actively collect your personal information through any other means.
（3） Purpose of Information Use
We collect your personal information for the following purposes only:
- Business communication and consultation response:Used to contact you, respond to your inquiries, quotation requests, or business negotiations.
- Customer Relationship Maintenance:For subsequent customer follow-up, product information push, or service notification (only with your consent).
- Service improvement:Used to analyze customer needs and optimize the quality of our products and services.
- Compliance requirements:Comply with other obligations stipulated by laws and regulations.
We will not use your personal information for purposes not specified in this policy. If we need to use your personal information for other purposes, we will obtain your explicit consent in advance.
2、How do we share, transfer, and publicly disclose your personal information
（1） Information sharing
We will not share your personal information with any other company, organization, or individual, except in the following circumstances:
- Sharing with explicit consent: With your explicit consent, we will share your personal information with other parties.
- We may share your personal information with external parties in accordance with laws and regulations or mandatory requirements of government authorities.
- Shared with authorized partners: Some of our services will be provided by authorized partners solely for the purposes stated in this policy. We may share some of your personal information with our partners to provide better customer service and user experience. We will only share your personal information for legal, legitimate, necessary, specific, and clear purposes, and will only share personal information necessary for providing services.
（2） Information transfer
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
- Transfer with explicit consent: After obtaining your explicit consent, we will transfer your personal information to other parties.
- When it comes to mergers, acquisitions, or bankruptcy liquidation, if there is a transfer of personal information, we will require the new company or organization holding your personal information to continue to be bound by this policy. Otherwise, we will require the company or organization to seek your authorization and consent again.
（3） Information Disclosure
We will only publicly disclose your personal information in the following situations:
- After obtaining your explicit consent.
- Legal Disclosure: We may publicly disclose your personal information in the event of legal, procedural, litigation, or mandatory requirements from government authorities.
3、How do we store and protect your personal information
（1） Information storage
The personal information collected and generated during our operations within the territory of the People's Republic of China is stored within China. We will only retain your personal information for the period necessary to achieve the purposes stated in this policy, unless an extension of the retention period is required or permitted by law.
When our products or services cease operation, we will notify you in the form of push notifications, announcements, etc., and delete or anonymize your personal information within a reasonable period of time.
（2） Information Protection
We have implemented industry standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. We will take all reasonable and feasible measures to protect your personal information.
- We will use encryption technology to ensure the confidentiality of data.
- We will use trusted protection mechanisms to prevent data from being maliciously attacked.
- We will deploy access control mechanisms to ensure that only authorized personnel can access personal information.
- We will hold security and privacy protection training courses to enhance employees' awareness of the importance of protecting personal information.
The Internet environment is not 100% secure. We will try our best to ensure or guarantee the security of any information you send us. If our physical, technological, or management protective facilities are damaged, resulting in unauthorized access, public disclosure, tampering, or destruction of information, and causing losses to you, we will bear corresponding legal responsibilities.
4、Your Rights
According to relevant laws, regulations, standards in China, as well as common practices in other countries and regions, we guarantee that you exercise the following rights over your personal information:
（1） Accessing your personal information
You have the right to access your personal information, except for exceptions provided by laws and regulations. If you wish to exercise your data access rights, you can contact us through the methods stated at the end of this policy.
（2） Correct your personal information
When you discover errors in the personal information we process about you, you have the right to request us to make corrections. You can contact us through the methods stated at the end of this policy.
（3） Delete your personal information
In the following situations, you can request us to delete your personal information:
- If our handling of personal information violates laws and regulations.
- If we collect and use your personal information without your consent.
- If our handling of personal information violates our agreement with you.
- You no longer use our products or services, or you have cancelled your account.
- We will no longer provide you with products or services.
If we decide to respond to your deletion request, we will also notify the entities that have obtained your personal information from us to delete it in a timely manner, unless otherwise provided by laws and regulations, or if these entities have obtained your independent authorization.
（4） Change the scope of your authorized consent
Each business function requires some basic personal information to be completed. For the collection and use of additional personal information beyond personal information collection and use, you may give or revoke your authorization and consent at any time. You can contact us through the methods stated at the end of this policy.
After you withdraw your consent, we will no longer process the corresponding personal information. But your decision to withdraw consent will not affect the personal information processing previously carried out based on your authorization.
（5） Cancellation of Personal Information Subject
You can apply to cancel your relevant information at any time through the methods stated at the end of this policy. After account cancellation, we will cease to provide you with products or services and delete your personal information as per your request, except as otherwise provided by laws and regulations.
（6） Obtain a copy of personal information
You have the right to obtain a copy of your personal information. If you need to obtain a copy of your personal information, you can contact us through the methods stated at the end of this policy.
（7） In response to your above request
To ensure safety, you may need to provide a written request or prove your identity in other ways. We may first require you to verify your identity before processing your request.
We will provide a response within fifteen working days. If you are not satisfied, you can also file a complaint through the following channels: submit a complaint through the contact information provided at the end of this policy document.
For your reasonable requests, we generally do not charge any fees, but for requests that are repeated multiple times or exceed reasonable limits, we will charge a certain cost fee depending on the situation. We may refuse requests that are unnecessarily repetitive, require excessive technical means (such as developing new systems or fundamentally changing current practices), pose risks to the legitimate rights and interests of others, or are very unrealistic.
We will not be able to respond to your request in the following situations:
- Related to the obligations of personal information controllers under laws and regulations.
- Directly related to national security and defense security.
- Directly related to public safety, public health, and major public interests.
- Directly related to criminal investigation, prosecution, trial, and execution of judgments.
- The personal information controller has sufficient evidence to indicate that the personal information subject has subjective malice or abuse of rights.
- For the purpose of safeguarding the significant legitimate rights and interests of personal information subjects or other individuals, such as life and property, but it is difficult to obtain their consent.
- Responding to the request of the personal information subject will result in serious damage to the legitimate rights and interests of the personal information subject or other individuals or organizations.
- Involving trade secrets.
5、Protection of Minors
We attach great importance to the protection of personal information of minors. If you are a minor under the age of 18, you should obtain written consent from your parents or legal guardians before using our products and/or services. We will protect the personal information of minors in accordance with relevant national laws and regulations.
For the collection of personal information of minors with the consent of their parents, we will only use or publicly disclose this information when permitted by law, with the explicit consent of parents or guardians, or when necessary to protect minors.
If we find that we have collected personal information of minors without obtaining verifiable parental consent in advance, we will try to delete the relevant data as soon as possible.
6、Update of Privacy Policy
Our privacy policy may be updated in a timely manner. Without your explicit consent, we will not reduce the rights you are entitled to under this privacy policy. We will notify you of the updated content by posting an updated version on the website and notifying you through website announcements or other appropriate means before it takes effect.
For significant changes, we will also provide more prominent notifications (including for certain services, we will send notifications via email explaining the specific changes to the privacy policy).
The significant changes referred to in this policy include but are not limited to:
- Our service model has undergone significant changes. For example, the purpose of processing personal information, the types of personal information processed, and the ways in which personal information is used.
- We have undergone significant changes in ownership structure, organizational structure, and other aspects. For example, changes in ownership caused by business adjustments, bankruptcy mergers and acquisitions, etc.
- The main recipients of personal information sharing, transfer, or public disclosure have changed.
- There has been a significant change in your right to participate in personal information processing and the way you exercise it.
- When the responsible department, contact information, and complaint channels for handling personal information security change.
- When the personal information security impact assessment report indicates the presence of high risks.
7、Contact Us
If you have any questions, opinions, or suggestions regarding this privacy policy, or need to exercise your personal information related rights, please contact us through the following methods:
Company Name：Shanghai Hasson Automation & Engineering Co., Ltd.
Contact Email:Please contact us through the official website's online message channel
Company Address:Shanghai
If you are not satisfied with our response, especially if you believe that our personal information processing has harmed your legitimate rights and interests, you can also report it to regulatory authorities such as cyberspace, public security, and industry and commerce.
This policy was updated on July 2026
Effective date of this policy: July 2026